Frequently Asked Questions
We have fixed our shipping rates at R50 anywhere in South Africa. If you spend more than R600 with us, your shipping is FREE to all major city centers within RSA. You also have the option to collect from us in Milnerton, Cape Town.
We offer two shipping options for your convenience; please click here for more details.
How long does delivery take?
With our standard shipping, delivery takes 2 - 3 working days for city centres and 4 – 7 working days for outlying areas.
You can collect from us in Milnerton, Cape Town, within 2 workings days from order.
Yes we do, please pop us a email on firstname.lastname@example.org to arrange
We offer a 30 day money back guarantee if you are not 100% satisfied with your purchase.
If you are not completely satisfied with your purchase, you can return your order within 30 days from the date of purchase for a full refund, exchange or credit note of the purchase price. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Unfortunately cannot accept any returns on sale items. For more information, please click here to view our policy.
Trendlings accepts most payment methods such as debit and credit cards, zapper, mobicred, snapscan via Payfast, as well as EFT.
EFT payments will only be dispatched once the funds have cleared in our bank account. Please note that ordering pending payment will automatically be cancelled after 7 working days if payment has not been received. Please email proof of payment to email@example.com
If a product goes out of stock, it will reflect as such on the website or will no longer be visible on the website.
We do our best to prevent sales of products that are out of stock, but feel free to sign up for our newsletter to be notified once new stock has arrived.
On the Login page click on the link next to ‘Forgot your password?’ and enter the email address that you account was registered with and click ‘Submit‘. We will email you a link to this email address which you can click on to reset your password.
You can redeem the Gift Voucher during the checkout out process by entering your code in the designated field.